Terms of Service

These Terms of Service ("Terms") govern your use of the websites and services provided by ScottMakers Group ("we," "us," or "our"), including:

• ScottMakers Group (scottmakers.com) - Product leadership and enterprise transformation services
• AIScaffolds (aiscaffolds.com) - AI consultant platform and professional scaffolds
• Dots+Lines (dotspluslines.com) - Creative services and digital solutions
• ScottMakers (scottmakers.com) - Portfolio and professional services

1. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

These Terms constitute a legally binding agreement between you and ScottMakers Group. We reserve the right to modify these Terms at any time, with changes effective immediately upon posting.

2. Description of Services

3. User Accounts and Registration

3.1 Account Creation

To access certain services, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for other reasons we deem necessary for security or business purposes.

4. Payment Terms

4.1 Fees and Payment

Certain services require payment. You agree to:

• Pay all fees associated with your chosen services
• Provide accurate billing information
• Authorize us to charge your payment method
• Pay any applicable taxes

4.2 Cryptocurrency Payments

Some services accept cryptocurrency payments through BTCPay Server. You acknowledge that:

• Cryptocurrency transactions are irreversible
• You are responsible for providing correct payment details
• Exchange rates and network fees may apply
• We do not provide cryptocurrency investment advice

4.3 Refund Policy

Refunds are provided according to our specific refund policies for each service. Generally:

• Digital products are non-refundable unless defective
• Consulting services may be refundable within 30 days
• Subscription services follow standard cancellation terms
• All refund requests are subject to review

5. Intellectual Property

5.1 Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by ScottMakers Group and are protected by copyright, trademark, and other intellectual property laws.

5.2 User Content

By submitting content to our services, you grant us a non-exclusive, royalty-free license to use, modify, and distribute your content as necessary to provide our services.

5.3 AI-Generated Content

For AIScaffolds and AI-related services, you acknowledge that AI-generated content may be based on training data and patterns. You are responsible for verifying and validating any AI-generated recommendations or outputs.

6. Acceptable Use Policy

You agree not to use our services to:

6.1 Prohibited Activities

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to systems
• Interfere with service availability or performance
• Use automated tools to access services without permission

6.2 Service-Specific Restrictions

• AI Services: Do not use for illegal activities, generating harmful content, or violating platform policies
• Consulting Services: Provide accurate information and cooperate fully with engagement processes
• Subscription Services: Do not share account credentials or resell access

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• We comply with applicable data protection laws (GDPR, CCPA)
• We implement appropriate security measures to protect your data
• We do not sell personal information to third parties
• You have rights regarding your personal information

8. Disclaimers and Limitations

8.1 Service Disclaimers

8.2 AI Service Limitations

• AI services are tools to assist decision-making, not substitutes for professional judgment
• AI outputs may contain inaccuracies or biases present in training data
• You are responsible for validating and implementing AI recommendations
• We continuously improve AI services but cannot guarantee perfection

8.3 Limitation of Liability

To the maximum extent permitted by law, ScottMakers Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

9. Service Availability and Support

9.1 Service Availability

We strive for high availability but do not guarantee uninterrupted service. Services may be unavailable due to maintenance, technical issues, or other reasons.

9.2 Technical Support

• Support is provided via email and our support portal
• Response times vary by service level and issue complexity
• We reserve the right to prioritize critical issues
• Some services may have specific support terms

9.3 Service Level Agreements

Enterprise and premium services may include specific service level agreements with defined uptime guarantees, response times, and support commitments.

10. Termination and Modification

10.1 Termination by User

You may terminate your account at any time. Termination does not relieve you of obligations incurred prior to termination.

10.2 Termination by Us

We may terminate or suspend your access to services immediately for violations of these Terms or for other business reasons.

10.3 Effect of Termination

• Your right to use services ceases immediately
• We may delete your account and associated data
• Outstanding payments remain due
• Certain provisions survive termination

11. Dispute Resolution

11.1 Informal Resolution

We encourage you to contact us first to resolve any disputes informally. Most issues can be resolved through direct communication.

11.2 Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.

11.3 Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

12. Indemnification

You agree to indemnify and hold ScottMakers Group harmless from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your infringement of third-party rights
• Any content you submit or actions you take

13. Miscellaneous

13.1 Entire Agreement

These Terms constitute the entire agreement between you and ScottMakers Group regarding the use of our services.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

13.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

13.4 Assignment

You may not assign your rights under these Terms. We may assign our rights to any affiliate or successor.

13.5 Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, or government actions.

14. Updates to Terms

We may update these Terms from time to time. When we make changes:

• We will post the updated Terms on our websites
• We will update the "Last Updated" date
• For material changes, we will notify users via email
• Continued use constitutes acceptance of new terms