Privacy Policy

This Privacy Policy describes how ScottMakers Group ("we," "us," or "our") collects, uses, and protects your information when you use our websites and services, including:

• ScottMakers Group (scottmakers.com) - Product leadership and enterprise transformation services
• AIScaffolds (aiscaffolds.com) - AI consultant platform and professional scaffolds
• Dots+Lines (dotspluslines.com) - Creative services and digital solutions
• ScottMakers (scottmakers.com) - Portfolio and professional services

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide to us, including:

• Contact Information: Name, email address, phone number, company name
• Account Information: Username, password, profile information
• Service Requests: Project details, requirements, timelines, budgets
• Payment Information: Billing address, payment method details (processed securely by third-party providers)
• Communications: Messages, feedback, support requests

1.2 Information Automatically Collected

When you visit our websites, we automatically collect certain information:

• Usage Data: Pages visited, time spent, click patterns, device information
• Technical Data: IP address, browser type, operating system, screen resolution
• Cookies and Tracking: See our Cookie Policy for details
• Log Data: Server logs, error reports, performance metrics

1.3 Information from Third Parties

• Payment Processors: BTCPay Server for cryptocurrency transactions
• Analytics Providers: Usage analytics and performance monitoring
• Business Partners: Information shared for service delivery

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Service Delivery

• Process service requests and project consultations
• Provide AI consulting and scaffold services
• Deliver creative and technical services
• Manage accounts and user preferences

2.2 Communication

• Respond to inquiries and support requests
• Send service updates and project notifications
• Provide order confirmations and receipts
• Deliver marketing communications (with consent)

2.3 Business Operations

• Process payments and manage billing
• Analyze service usage and improve offerings
• Ensure security and prevent fraud
• Comply with legal obligations

2.4 Improvement and Analytics

• Monitor website performance and user experience
• Analyze usage patterns and service effectiveness
• Develop new features and services
• Conduct research and quality assurance

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

3.1 Service Providers

• Payment processors for transaction processing
• Hosting providers for website operations
• Analytics providers for usage analysis
• Email service providers for communications

3.2 Business Partners

• Collaborators involved in project delivery
• Professional consultants and subcontractors
• Business partners for integrated services

3.3 Legal Requirements

• Comply with legal obligations and court orders
• Protect rights, property, and safety
• Investigate fraud or security violations
• Respond to government requests

3.4 Business Transfers

• In connection with a merger, acquisition, or sale
• During due diligence and transition periods

4. Data Security

We implement comprehensive security measures to protect your information:

4.1 Technical Safeguards

• SSL/TLS encryption for all data transmission
• Secure server infrastructure with regular updates
• Encrypted data storage and backup systems
• Multi-factor authentication for administrative access

4.2 Administrative Safeguards

• Regular security audits and penetration testing
• Employee training on data protection
• Access controls and privilege management
• Incident response and breach notification procedures

4.3 Physical Safeguards

• Secure data center facilities
• Environmental controls and monitoring
• Physical access restrictions

5. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Your explicit consent where required

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

• Request access to your personal information
• Obtain a copy of your data in a portable format
• Receive information about data processing

6.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your contact and preference information
• Modify account settings and preferences

6.3 Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain processing activities

6.4 Communication Preferences

• Opt out of marketing communications
• Choose communication frequency and topics
• Update contact information

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for 3 years after deactivation
• Service Data: Retained for 7 years to comply with tax and legal requirements
• Analytics Data: Aggregated and anonymized data retained indefinitely
• Marketing Data: Retained until you unsubscribe or request deletion

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our websites
• Update the "Last Updated" date
• Notify users of material changes via email
• Provide a summary of key changes